Privacy policy
This Privacy Policy explains how Ethannest collects, uses, and protects your personal information when you access or use our website and services.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page.
How We Collect Information
We collect personal information directly from you when you place an order, create an account, contact customer support, or otherwise interact with our services.
We also collect certain information automatically through cookies and similar technologies.
Information may also be received from trusted third-party service providers that assist us in operating our website and providing our services.
Types of Personal Information Collected
We may collect:
Contact details such as your name, email address, phone number, and mailing or billing address.
Order, transaction, and payment-related information.
Account credentials and customer service communications.
Technical information such as your IP address, browser type, device information, and website usage data.
How We Use Personal Information
We may use your personal information:
To process, fulfill, and manage orders.
To provide customer support and communicate with you regarding your purchases or inquiries.
To maintain and improve our website, products, services, and marketing efforts.
To prevent fraud, misuse, and unauthorized activity and to maintain platform security.
To comply with applicable legal and regulatory obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and understand how visitors interact with our website.
You may manage or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of certain parts of the website.
Information Sharing and Disclosure
We may share personal information with trusted service providers and business partners that assist us with services such as payment processing, order fulfillment, shipping, website hosting, analytics, marketing, and customer support.
We may also disclose information when required by applicable law, regulation, legal process, or governmental request, or when necessary to protect our legal rights, customers, or services.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not intended for individuals under the age of majority applicable in their jurisdiction, and we do not knowingly collect personal information from minors.
Data Security and Retention
We implement reasonable administrative, technical, and organizational security measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or other available privacy rights.
To submit a privacy request, contact us at info@ethannest.com.
International Data Transfers
Your personal information may be transferred to, stored in, or processed in countries outside your country of residence.
Where required, we take appropriate measures to ensure that such transfers are handled in accordance with applicable data protection laws.
Contact Information
Store Name: Ethannest
Company Name: VNC BRANDS LLC
Company Number: L26000145655
Company Address: 224 Caribe Court, Greenacres, FL 33413, United States
Email: info@ethannest.com
Phone Number: +1 386 289 2941
Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT-5)
Saturday and Sunday: Closed
We aim to respond to all inquiries within 24 hours.