Shipping policy

Shipping Policy

At Ethannest, we are committed to providing a clear and transparent shipping experience. Below you will find detailed information regarding our shipping practices.

Shipping Locations

This Shipping Policy applies to orders shipped within the United States.

Delivery Times

Order cutoff time: 5:00 PM (GMT-5).
Orders placed after this time will be processed on the next business day.

Handling time: 1–2 business days.
Transit time: 3–7 business days.
Estimated total delivery time: 4–9 business days.

Business days are Monday through Friday, excluding applicable public holidays.

Carrier Services

We ship orders using trusted carriers such as USPS, UPS, and FedEx, depending on the destination and availability of the shipping service.

Shipping Costs

Free shipping: Available on all orders within the United States, with no minimum purchase required.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team so we can assist you promptly.

Please provide your order number and any relevant information regarding the delivery issue when contacting us.

Tracking Your Order

Once your order has been shipped, you will receive an email confirmation containing your tracking number.

You may also follow the status of your shipment through our Track Your Order page.

Contact Information

Store Name: Ethannest
Company Name: VNC BRANDS LLC
Company Number: L26000145655
Company Address: 224 Caribe Court, Greenacres, FL 33413, United States

Email: info@ethannest.com
Phone Number: +1 386 289 2941

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT-5)
Saturday and Sunday: Closed

We aim to respond to all inquiries within 24 hours.